Refund / Return Policy

Last Updated: December 2025

Since Petketplace primarily provides online content, information, and advertising-based services, we generally do not offer refunds unless explicitly stated.

Refund Eligibility

You may be eligible for a refund only if:

  • You purchased a digital service directly from Petketplace
  • There was a technical error preventing you from receiving the service
  • You contacted us within 7 days of purchase

Refunds are reviewed on a case-by-case.

Non-Refundable Items

Refunds are not provided for:

  • Advertising fees already delivered
  • Email newsletter subscriptions
  • Paid promotions once published
  • Donations or voluntary contributions
  • Third-party products or services

Requesting a Refund

To request a refund, contact us with:

  • Your name
  • Email address
  • Description of purchase
  • Proof of payment
  • Reason for refund

Send your request to:
Email: support@petketplace.com

We will respond within 3–5 business days.

Changes to This Policy

We may update this Refund / Return Policy at any time.
Updates will be posted on this page.

Contact

For refund or return queries, reach us at:

Email: support@petketplace.com
Website: petketplace.com

 
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