Refund / Return Policy
Last Updated: December 2025
Since Petketplace primarily provides online content, information, and advertising-based services, we generally do not offer refunds unless explicitly stated.
Refund Eligibility
You may be eligible for a refund only if:
- You purchased a digital service directly from Petketplace
- There was a technical error preventing you from receiving the service
- You contacted us within 7 days of purchase
Refunds are reviewed on a case-by-case.
Non-Refundable Items
Refunds are not provided for:
- Advertising fees already delivered
- Email newsletter subscriptions
- Paid promotions once published
- Donations or voluntary contributions
- Third-party products or services
Requesting a Refund
To request a refund, contact us with:
- Your name
- Email address
- Description of purchase
- Proof of payment
- Reason for refund
Send your request to:
Email: support@petketplace.com
We will respond within 3–5 business days.
Changes to This Policy
We may update this Refund / Return Policy at any time.
Updates will be posted on this page.
Contact
For refund or return queries, reach us at:
Email: support@petketplace.com
Website: petketplace.com
